Event execution:

Each party is one of a kind. Exact décor and fabrics are subject to change slightly based upon product availability. We strive to update our event designs frequently to keep them fresh and unique. We will always present a gorgeous event, even if exact details vary slightly from things that are depicted on our website. Any major changes will be communicated to you in advance of your event. If there is something you have seen on our website that you want at

your event, please communicate this at time of booking and make sure to mention it on your when filling out inquiry form.

Do you provide sleeping pillows?

We do not provide sleeping pillows for hygiene reasons, so each guest should bring their own pillow. It's also a nice way for them to feel a little at home while away from home.

What is the duration of the rental?

Everything included in the package will be delivered and set up and styled on your event day and torn down and removed the following day.

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How long does it take to set-up the party?

The time varies based on party size and theme. On average set-up & styling take 10-15 minutes per tent/teepee.

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How long does it take to tear down the party?

Tear down is a breeze, we are usually in and out within 45 minutes. So you can get that nap in, after your epic slumber party!

Can you do a custom theme?

Yes, we are accepting custom themes for a $75 upcharge to help cover any

supplies we need to get to create the perfect custom theme for your event.

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Can the tents be used outside?

We will start offering, i.e. pool partie teepee’s during the summer.

Please inquire if interested.

We do not allow our inside inventory outside.

How is everything powered?

Our teepee fairy lights and led lightsare battery operated. Our mini strobe lights and black lights require power.

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Can you move our furniture?

Please have your designated space clear and ready prior to our scheduled arrival time as we do not move furniture.

Is there a travel fee?

Yes. Please see below.

• 1-10 miles complimentary
• 11-20 miles $40
• 21-30miles $55
• 31-40 miles $70

Miles are determined by using google maps from address 4058 13th St, St Cloud, FL 34769

​How much is the deposit?

A 150.00 deposit is required to reserve your date. Your deposit will be applied to your final bill. The balance is due 7 days before your event date.

What is the cancellation policy?

We don't offer cancellations but we can reschedule your event to the next available date.

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Can I reduce my headcount?

We understand when booking your event in advance the headcount may change. We recommend booking the maximum number of guests initially, this way we won't overbook our inventory. 7 days before your event we require your final headcount and adjust the invoice and final payment accordingly. Your headcount can go down but depending on other parties reserved additional teepees may or may not be available, again we recommend booking your max initially.

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What forms of payment do you accept?

We accept payment via Venmo.

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Is there an age requirement?

We ask that all glampers be 4 years or older.

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Damages:

The client is responsible for the security of the equipment at all times during the rental period. Any lost, broken, damaged or destroyed equipment will be charged to the client at full replacement value. Damage and/or defacement other than normal wear and tear of property belonging to Once Upon A Glampover will result in assessment of charges and billing to the client. Pets and smoking are not permitted in tent area.

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Missing Items:

Prior to the party, an inventory checklist will be completed by our staff and initialed by the client. Any items unaccounted for will either need to be returned within 3 days, or will be billed at the cost of the missing item.

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